Studying the write-up in Yahoo! about a AA rep composing “deaf and dumb†on their baggage is impolite and they are entitled to greater than a bogus apology. you only misplaced a consumer.
I planned to give kudos to Gary Tourney, who helped me in Pittsburgh on April sixth. He went to lots of trouble to uncover me another flight and also to reroute my baggage. Gary was nice and helpful and tranquil, and I really appreciated how tough he worked to help me.
I flew on American airlines for the first time and final. our baggage was harmed with black grease on it major hunks out of your handles and wheels. your plane was dirty and really awkward. the flight crew was not welcoming at all. My granddaughter was with me which is about 6ft tall no space for her legs and particular person laid back again in her seat and he or she could not transfer at all in her seat.
There’s absolutely nothing like owning AA staff acquire above gate forty six terminal d on Sunday, November three. Is that this their breakroom? Six fellas for one hour and I see that numerous are “chiefs†about the uniform patch. I’m so glad I paid to pay attention to Felix and Guerillmo yell and laugh for one hour
I am emailing this remark to you to make sure that AA might far better have the ability to inspire employees to become a lot more courteous when matters go Completely wrong.Purchaser service will make this type of variation for all those using your service.
Fantastic afternoon this is my next encounter with AA. The same time previous I went thru the identical situation with my luggage.
If I'm able to try this, why can’t try this? Below’s a suggestion. Because the agents are not able to see USAIR, Why don't you give them usage of the online world to allow them to see out there USAIR flights? There have been numerous USAIR flights that would have looked after no less than 50 % with the those who necessary to flights.
i necessary to be in chicago at the aforementioned time 10:03pm and so i contacted A further airlines (Virgin) who had a flight leaving san francisco at 4pm arriving in chicago at ten:15pm and booked a return flight back again. i would like a refund for the entire return flight as well as the booked most well-liked seat of 16F
I’m no positive who to send out this message to…Here is the only e mail I could uncover. I felt that eighty five% from the brokers Functioning among LGA and JFK amongst eight/nine and 8/10 were incredibly unfriendly. My spouse and I were being scheduled to fly from LGA to CMH 8/nine to the 6pm flight. Due to climate it was delayed and following sitting down about the Tarmac for more than two hrs was in the end xld. Comprehensible. I will say the flt employees was incredibly accommodating, helpful and pleasurable. Nevertheless whenever we waited in line we had been inevitably handed new boarding passes with practically nothing claimed by the man donning a vest Having said that “supervisorâ€â€¦he did say this is the 1st and only solution (eight/ten at 815pm). We took it and stayed within the airport to discover about standby alternatives the subsequent morning when gate agents returned. Once the agents returned (we if training course had been awake 24 hrs at this stage) they shocked us by expressing that our alternate return was booked from JFK not LGA…great of somebody to inform us this crucial detail!
I traveled incredibly just lately on one particular of the planes, I've always been happy on the other hand, this experience remaining me with the issue, “Why should I exploit this airline?â€. I remaining L.A. to fly to Phoenix I had been returning home following caring for my sister and needed to get house right away since my partner was hurt in your own home. Prior to the plane still left there were Laptop or computer issues and once we landed the ramp wouldn’t open we needed to be “towed †to a different gate. “We did not disembark within the airplane until finally the last demand my up coming flight. I recognize that you'll find issues that arise nevertheless the service was Lower than expectations. At no time did anybody say we have been sorry, aside from the pilot mentioned, “Properly I don’t know what to mention points come about, I guess sorry might be great.
I can't obtain the grievance part from the American Airways website to operate. So This is actually the only position i can find to article my details before mailing it towards the cooperate Business office.
Your not enough response prompted me to terminate my vacation which I explained to Everybody to at American.. Make sure you tell me what I do upcoming..
Remember to refund by total fare including the extra $twenty I paid for reference That which you stated was going to be more home.
I've a request reference number 14716375252 from a journey taken last Nov. I want to know the companies response.